Another Swimmer, Mavic Air 2

Hi All,

The crash occurred back in late July but it took us awhile to recover the drone and do some research (mostly here, wish we had known about this earlier!).

We sent the txt file to DJI and they asked for the dat file. Well the dat file was empty so they called it pilot error and left it at that. I have since learned that (from here) the files were auto downloaded to the DJI servers and erased on the phone. I assume there is some record of the download that we can send to DJI but it doesn't jump out. Part of it is that the drone was connected to an I phone and I am not an apple guy, could someone here point me in the right direction?

Below is a link to the final video, also sent to DJI.

Any help or information would be greatly appreciated.

Thanks.

Phantomrain.org said:

We can rule out the battery: Were the Props still on the drone when you recovered . Im thinking you might have lost a prop , although my first thought was bird attack but there were no birds really in the video before that.

You were watching the Display so you did not see the first flip , So were all the props on when you found it. ?


Phantomrain.org
Gear to fly your Mavic in the Rain and Float on water

Click to expand...

Yes all props firmly attached when recovered. I was not flying at the time but I thought the same thing with birds but not any around at the time and as you mention none on the video.

Thanks Meta4, any ideas on retrieving the dat files?

slup said:

The mobile device DAT logs are stored in a subfolder, MCDatFlightRecords, in the folder that contains the TXT logs. The DAT log for this flight ends with FLY073.DAT.
With that at hand it should be easy to see which side lost thrust & probably why ...

But be aware ...

View attachment 114450

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Thanks slup, the dat files were downloaded to the server and deleted from the phone, im looking for a way to trace them and retrieve them or at least tell dji that they have them. there must be some record of this???